When you call your insurance company, have a few things handy:

  • Policy number
  • Date of loss
  • Type of loss
  • Copy of your policy

Because most homeowners don’t know all calls to the insurance company resulting in a claim, whether it’s determined that repairs are needed or not, they traditionally call their insurance company first.  This should be the first step!  Your roof may not be damaged and making that call first may result in an unnecessary claim.  CALL US FIRST.  We will complete a free, no obligation roof inspection! If damages exist, we will provide a detailed inspection report that will be reviewed by your insurance company to support your claim.

When your inspection report is available, you can file your claim on your homeowner’s policy.  Your insurance company will ask you if your roof has been inspected and if you have decided on a contractor.  Please remember; you can work with any roofing company you wish.  That choice is yours, not theirs.

When the Insurance Adjuster and one of Alpha Roof & Fence Project Managers inspect the roof together, the insurance company is more likely to be on the same page regarding the required repairs.

Once we’re this far along, our homeowners are assigned a Project Manager who is the customer’s point of contact for the duration of the roof replacement.  Typical replacements take 2-3 days from start to finish.  The homeowner is not required to be home during the installation.

No reputable roofing company will require money upfront.  Your insurance company will cut you a check, and once the roof is completed, you will write a check to the roofing company.

Texas Insurance Carriers